How to check how many signatures there are left?

Depending on the plan you are using, you are given 5 (free plan), 20 ("Professional" plan) or 30 ("Business" plan) signatures per month. 

Please note that the signature amount resets every 30 days starting with the day you ordered the services. For example, if you order a plan on the 14th of March, the monthly usage counter reset date will be 14th of April. 

If you use the "Professional" or "Business" plan, you can still sign documents after your signature limit is reached. Each extra signature will simply cost an additional 0,40 Eur + VAT (for signatures created with Lithuanian, Latvian, Estonian eIDs) for "Professional" plan users and 0,30 Eur + VAT (for signatures created with Lithuanian, Latvian, Estonian eIDs) for "Business" plan users. Signature price in other countries

The cost of signatures for "Enterprise" plan users is 0,30 Eur + VAT (for signatures created with Lithuanian, Latvian, Estonian eIDs). Signature price in other countries

Note: All signatures from other countries (not created with Lithuanian, Latvian, Estonian eIDs) will always be charged extra, even if you don't exceed your plans monthly free signatures.

How to check how many signatures there are left if you are a free plan user?

1. Log in to the portal, click the "Settings" button - the gear icon that is located at the top of the right side of the screen, or click on your name for the drop-down menu to appear and click "Settings".

or 

2. Open the "Billing" tab.

Here you can see how many signatures you used and when will the monthly usage counter reset.

How to check how many signatures there are left if you are a paid plan user? 

Note: You have to be an account owner or administrator in order to see the account's data. 
3. Follow step 1 to navigate to the Settings section.
4. Open the "Users" tab. Here you can see how many signatures your account users have used. 

5. To see when the monthly usage counter will reset navigate to the "Billing" tab. Here you can see the date when the monthly usage counter will reset. 

Who pays for signatures when more than one party is involved in signing?

If a document owner is a paid plan user (has company user, administrator or owner account), they will be financially responsible for all signatures from all parties involved.

If a document owner is a free user, each signing party will cover the cost of their own signature. For free users, this means that the signature will be counted towards their 5 signature monthly quota, and for paid plan users - it will be counted towards their quota, which depends on their purchased plan.

Still need help? Contact us Contact us