How to delete already uploaded document?

You can move the documents you no longer need from your own account to the trash bin at any time. If you are a document owner or have access and document management rights, you can also delete documents from other invited participants’ accounts if they have not signed it yet.

Note: You can only move documents to the trash bin if you are deleting them only for yourself. If you delete a document for all participants then it will be permanently deleted and this action can't be undone.

To delete a document that was not signed by other participants yet

1. Open a document from your document listing page.

2. Click the “Delete” button located in the action bar at the top of the page.

3. If the document is not signed by all participants yet, you will be able to choose to delete it for yourself only or for yourself and other participants. To delete the selected document only from your account, click the “Delete for me only” button. 

4. Confirm the action by clicking the “Move to trash bin” button.

Note: the document will be removed from your account, but it still might be visible and be signed by other participants.

Note: if you delete a document only for yourself, then you can still see and restore the document from your trash bin. Documents that have been in the trash bin for more than 30 days will be automatically deleted.

5. In order to delete the document for all participants, click the “Delete for everyone” button.

6. Confirm the action by clicking the “Delete for everyone” button.

Note: the document will be removed for all participants and could not be visible and accessible. This action is permanent and cannot be undone.

To delete an already signed document

7. If all participants have already signed the document, you will only be able to delete the document from your account. In order to do that, repeat steps 1 and 2 and click the “Delete for me only” button.

8. Confirm the action by clicking the “Move to trash bin” button.

Note: the document will be removed from your account, but it might still be visible and accessible to other participants. You can see and restore the document from the "Trash bin" for 30 days.

9. If some of the invited people have already signed the document but you would like to remove the document from the remaining participants who did not sign it yet, click the “…” (ellipsis) and “Remove participant” button next to their name in the no. 3 “Participants” section.

To delete multiple documents

10. In order to delete multiple documents, go to the document listing page, select the documents you want to delete, and click the “Delete” button. 

11. If selected documents are already signed by all participants, you will be able to delete the document group for you only.

12. Confirm the action by clicking the “Move to trash bin” button.

13. If a part or all of the selected documents are still not signed by other participants, in that case, you will be able to choose to delete the document group for yourself only or for yourself and other participants.

14. If there are already signed documents, in that case, you will be able to see the information which documents be removed for you and all other participants and which will remain accessible to other participants but will be removed from your account.

Note: The document deletion action is permanent and cannot be undone.

To restore a document from the trash bin

If you delete a document only for yourself, then you can still see and restore the document from the "Trash bin". Documents that have been in the "Trash bin" for more than 30 days will be automatically deleted.

15. Click on your name to reveal the drop-down menu and select "Trash bin".

16. Find the document you wish to restore and click on the “…” (ellipsis) next to the document name.

17. Click on "Restore".

18. Confirm the action by clicking on "Restore".

To restore multiple documents from the trash bin

19. In order to restore multiple documents, go to the "Trash bin" page, select the documents you want to restore, and click the “Restore” button. 

20. Confirm the action by clicking on "Restore".

To permanently delete a document from the trash bin

21. Click on your name to reveal the drop-down menu and select "Trash bin".

22. Find the document you wish to delete and click on the “…” (ellipsis) next to the document name.

23. Click on "Delete forever".

Note: document deletion action is permanent and cannot be undone.

24. Confirm the action by clicking on "Delete".

25. If you wish to delete all of the documents from the "Trash bin", then click on "Empty trash bin" located on top of the search bar.

26. Confirm the action by clicking on "Empty".

To permanently delete multiple documents from the trash bin

27. In order to delete multiple documents from the trash bin, go to the "Trash bin" page, select the documents you want to delete, and click the “Delete forever” button. 

28. Confirm the action by clicking on "Delete".