How to start using Italian USB token for authentication and document signing?

USB tokens in Italy are being issued by local authorities - Poste Italiane and InfoCert. Please contact one of these institutions regarding the USB token issuance. 

To use an USB token for e-services such as user authentication or document signing, first, you would have to prepare your computer.

1. Please download and install the "Dokobit" browser extension from here (steps 1.1 - 1.3) if you have not already done so. 

Note: You do not need to download and install eID drivers for your operating system (steps 2.1 - 2.3) as they are already installed in the USB token.

2.  If the "Dokobit" browser extension is already installed and you still can not use e-Signature, please follow the steps below and try again:

  • Reconnect your USB token to the computer.
  • Restart your computer.
  • If you still cannot use e-Signature, please contact us.

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